24/7 Helpline

Free 24/7 Helpline

Includem’s core value is a determination to never give up on young people and to be flexible and responsive in the support we provide for them. An integral part of our framework of support is our free 24/7 helpline.

Every young person we work with is able to use the helpline to seek support on a range of issues. In the last year there were 9,984 calls to the helpline.

Includem’s helpline is a major access route to support for young people and isn’t just an over-the-phone signpost for services. Often calls will result in face to face meetings between young people, families and Includem’s frontline workers.

Free 24/7 Helpline

If you are a young person working with Includem, or you are someone supporting the young person, then you can access our 24/7 helpline:

  • If you are based in Glasgow, West Dunbartonshire, North Lanarkshire or surrounding areas, call 0808 800 0408.

  • If you are based in Stirling, Fife, Aberdeen, Dundee or surrounding areas, call 0808 800 0409.