Crisis support

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Crisis SupportIncludem is committed to helping when no-one else can. After all, the times when young people are most at risk are often those times when other support isn’t available – evenings and weekends, for example.

To make sure we offer support at the times of greatest need, we offer young people free access to our 24/7 local service helplines.

The major benefit of this is that we alleviate the risk of the young person harming either themselves or other people – and help ensure they can remain in the community. Fundamentally, it’s about keeping the young person, their family and the wider community safe.

When a crisis happens, we’re experienced in de-escalating the situation. We also liaise effectively with other professionals, such as social workers, police and emergency services.

For more information, see our leaflet on providing fast support in a crisis.