Family Wellbeing Support Worker

Location: Glasgow – Various Surgeries across the Glasgow area

Hours: Full-time at 37 hours (5 days over 7 between 8am – 10pm)

Contract: Permanent in line with funding

Salary: £29,166.00 per annum

Are you passionate about making a meaningful difference in the lives of children, young people, and families?

Includem is seeking a compassionate, dedicated Family Wellbeing Support Worker to join our team within selected GP practices across Glasgow. This role is part of a multi-agency approach, providing tailored support to children, young people, and parents/carers in a family-centered, strengths-based, and trauma-informed manner. Working closely with families, you’ll help increase resilience, strengthen family relationships, and improve health and wellbeing.

Key Responsibilities:

• Build trusting, non-judgemental relationships with families, helping them to identify goals and strengthen positive family dynamics.
• Conduct assessments and provide support using approaches like the Solihull model and restorative practices, recognizing and affirming families’ unique strengths and needs.
• Deliver flexible, tailored support to meet the individual needs of children, young people, and families, collaborating closely with other services as part of a “team around the family” approach.
• Work in partnership with community resources and local organizations to support lasting positive change within families and remove barriers to accessing services.
• Identify, manage, and respond to any risks, including safeguarding concerns, using sound professional judgment and decision-making.
• Actively empower families to communicate effectively, advocate for their needs, and take pride in their progress and achievements.

What We’re Looking For:

• Experience working with children, young people, and families facing challenging life circumstances in individual, family, or group settings.
• Skills in multi-disciplinary, multi-agency collaboration and an understanding of the impact of trauma and adversity on families.
• A strengths-based, resilience-oriented approach to empower families to find solutions, adapt, and thrive.
• Professional resilience, sensitivity to challenging situations, and the ability to maintain open, supportive relationships.
• Strong planning and organizational skills, with the flexibility to respond to families’ needs as they evolve.
• Relevant qualification (SCQF Level 7/HNC or above) and the ability to work towards SCQF Level 8.
• Full UK driving license and access to a vehicle for work purposes.

Why Join Us?
This is a unique opportunity to work within a supportive, multi-disciplinary team where you’ll make a significant difference in the lives of families. With a commitment to professional growth, reflective practice, and community engagement, we support our team members to develop, learn, and impact those we serve positively.

Ready to Apply?
If you have the passion, skills, and experience to support families through a caring, relationship-based approach, we’d love to hear from you. Apply today and become part of our mission to strengthen children, young people and their families wellbeing and resilience in the Glasgow community.

More information about the role you can find on our website Family Wellbeing Worker – NHS service – Includem.

Closing day for this role is on Monday 24th August 2026.

If you are shortlisted for the position, you will be invited to attend:

Group interview (3 hours): Thursday 3rd September 2026

Individual interview (1 hour): Wednesday 16th September 2026

Full time – 37 Hours per week

Based in: Fife

Annual salary: £25,878 per annum – Pt.1 on 3 point salary scale

We have a fantastic opportunity for motivated, positive, resilient individuals who really believe in young people and are flexible regarding hours of work and can help us to deliver includem’s innovative approach. You will have the fantastic opportunity to work across our various services in the area, facilitating vital support to those who require it most.

Includem is committed to developing employees and will help you to achieve the relevant qualifications required to carry out the role. These qualifications will be fully funded by includem. The successful candidate should have a full driver’s license and access to a car.

What does the role involve?

You will deliver bespoke support to young people and their families within our whole family support for teenagers and young people’s service. You will be responsible for all aspects of case management, including assessment and support planning. You will work with other professionals in the young person’s life to deliver positive, sustainable change. This is a key role within a busy team.

You will deliver groupwork and bespoke support to young people and their families in their own homes and communities. You will assist in case management, including contributing to assessment and support planning and work with other professionals in the young person’s life to deliver positive, sustainable change. You will:

• Work flexibly to meet the needs of the young people and families
• Develop safe, professional and committed relationships with young people and families
• Use your communication skills effectively to influence, record and evidence positive change and provide personalised, risk enabled, professional support
• Be able to drive and have access to a car for work purposes
• Become a member of the Protection of Vulnerable Groups scheme (paid for by includem)
• Be registered or become registered with the Scottish Social Services Council and hold or be willing to work toward HNC Social Care and SVQ 3 in Social Care or equivalent (qualifications are fully funded by includem)

Includem is committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

For more information please visit www.includem.org/careers. Please apply on here or send a copy of your CV and covering letter to recruitment@includem.co.uk

The closing date for applications is : 13th September 2026

Successful candidates will be invited to:

Group interview: 21st September 2026

Individual interview : 28th September 2026

Service: Early Intervention Mental Health and Wellbeing Service, Fife wide

Hours and work pattern: Term-time, part time, 30 hours per week, worked over 4 days per week during School Term Times

Reports to: Team Manager

Financial Accountability: Low

Salary: £21,047 per annum

Holiday entitlement: starting at 28 days per annum pro rata

Base: Includem, Unit L, Telford Road, Glenrothes, Fife, KY7 4NX

Purpose and Context of Role

To offer a provision of early intervention to support mental health and emotional wellbeing in secondary aged young people. This early intervention service is designed to support the emotional wellbeing of young people within secondary schools and their local communities. The service will focus on young people experiencing anxiety, stress, and difficulties with emotional regulation, offering timely and targeted support before issues escalate.

The Early Intervention Mental Health Support Worker will be responsible for the work with young people aged S1 to S6 who are enrolled in a Fife Secondary School, providing up to five mental health coaching and mentoring sessions.

Within this role, you will work closely and collaboratively with colleagues in schools and other partners to co-facilitate wellbeing groups and provide inputs within assemblies, personal and social education classes, registration and inset days. These inputs will include sessions such as Seasons for Growth, Kitbag, Decider Skills, and Anxiety Management.

You will deliver a mental health drop in, collaboratively with school partners ensuring this drop-in service is tailored to the needs of each school, offering accessible and responsive support for young people.

You will support the development of mental health pupil voice groups such as wellbeing ambassadors and contribute to the implementation of initiatives which challenge the stigma and discrimination of mental health within the school community, such as See Me, See Change.

Main Duties and Responsibilities:

You will be responsible for responding to individualised needs, providing coaching and mentoring and delivering group support through a range of settings within the school environment. The focus will be on universal level supports and the post holder will develop excellent relationships with partners to ensure a streamlining of support for young people both within school and within the community.

The Early Intervention Mental Health Support Worker will demonstrate leadership and ownership over effective service delivery to young people both within a school setting and outreach within the community. You will also demonstrate a collaborative approach and effective partnership working to deliver high quality support to young people as part of a multi-disciplinary team with schools.

Service Delivery

• To build relationships and provide positive mentoring support to young people using a goal setting approach.
• Identification and recording of support needs in partnership with the young person.
• To work in partnership with existing community resources, organisations and supports to sustain positive change for young people and identify appropriate move on strategies.
• Ability to assess and respond appropriately to situations where young people may be at risk of harm. This may involve escalation and referral to more appropriate services.
• On a planned basis, respond to the young people and generate solutions using professional judgement and decision making which is risk enabled. This may involve escalation and referral to/from more appropriate services.
• Provide the supported engagement of young people with universal and specialist supports, services and activities to improve mental health and emotional wellbeing.

People

• To understand the impact of mental wellbeing and engagement from the young person, so that a range of support can be given.
• To understand the individual’s wellbeing needs, identify any barriers and provide appropriate support.
• To demonstrate professional resilience when providing support with sensitive or challenging issues.
• To understand and manage emotions, recognise and challenge behaviours.
• Celebrate strengths, aims and engender hope maximizing health and wellbeing outcomes.
• To establish mutually trusting, open and non-judgemental relationship with young people.
• Work with education staff to identify young people who require additional support their mental health and wellbeing.
• To develop strong partnerships with the wider stakeholders to support the delivery of includem services.

Additional Information

You will need a full driving license and access to your own car for work purposes.

Qualifications & Experience

This role requires strong, well rounded organisational, interpersonal and communication skills. It will also require the ability to remain calm and rational when faced with challenging situations.

You must be willing to work towards SVQ Level 3/appropriate professional qualifications for SSSC registration.

Experience working with young people or young adults is highly desirable, as is a good understanding of mental health awareness.

The closing date for applications is 13th September 2026.

For applicants who are successfully shortlisted a group selection event is scheduled for Monday 21st September 2026.

If you are successful following the group selection event, provisional individual dates are in w/c Monday 28th August 2026.