Our ambition is to continue to innovate, grow and provide the dedicated support that is needed by so many; to deliver our mission and realise our vision.

Since then, includem has grown and developed a wide range of services and projects for children, young people and families across Scotland. We are expanding our offering of specialist support not just for young people in conflict with the law but for families as well. We work with children and young people in care, and their caregivers, as well as supporting those facing challenges with education, their mental health or transitioning to adulthood. Regardless of who we are supporting, our commitment to relationship-based, 24/7 support, remains unchanged.


Our mission is to provide the support children and young people need to make positive changes in their lives, and inspire a more hopeful future for children, young people, their families and communities.


A world where every child and young person is respected, valued, and has the opportunity to actively participate in all aspects of life and society.

Our Impact

Since 2000, we have supported over 5000
young people and their families,
across 18 Local Authority areas in Scotland
"Always there for me."
"Without Includem my family
would be living apart."
We have 5 offices and over 100 staff
providing services across Scotland
We have spent over £100,000 on providing extra support to young people through our Young Person’s Fund
"It’s life changing"
"I don’t think I would be here if it wasn’t for them."
In the last 10 years, we have answered
over 56,000 calls to our 24/7 Helpline -
a third of these were between the hours
of 5pm and 9am
"We haven’t ever had support like this where the workers really take time to understand us and my son."
In 2020, we spoke with over 200 young people & their families to gather their views and experiences, which we used to produce 3 research reports and respond to 8 calls for evidence from Scottish Government, Scottish Parliament and more.

Our promise to children and young people

We Will Always Listen To You

We Do What We Say

We Fight For Your Future

We Are With You Every Step Of The Way

Our principles

We Recognise Each Individual

We Trust People to Get The Job Done

We Value Every Step

We’re on Your Side

Our Work

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Our Publications

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Transforming Lives

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