Family Support Worker (Temp to March 2027)

Family Support Worker – North Lanarkshire Service

Working Pattern: Full-time, 37hrs per week, Inc. evenings and weekends.

Contract: Temporary to March 2027

Annual salary: £29,166 per year

We have a fantastic opportunity for motivated, positive, resilient individuals who really believe in young people, are flexible regarding hours of work and can help us to deliver includem’s innovative approach. Includem are committed to developing employees and will help you to achieve the relevant qualifications required to carry out the role. These qualifications will be fully funded by includem. Ideally the successful candidate should have a full driver’s licence and access to a car.

What does the role involve?

This Service is supporting * Pre stage 1, 16 – 19 year old school leavers or those within 6 months of leaving school who require intensive support to engage with employability services. Participants on the project are likely to have complex and multiple barriers all of which are preventing them from engaging in current provision.

The Project Worker will lead the provision of relationship-based support delivered to young people and families in the community, increase readiness for training and employment and promote other positive outcomes in line with the values and principles of includem.

With a focus on developing the skills and routines to support readiness for employability, the worker will manage their own caseload. The Family Support Worker will ensure support plans are developed with the young person to respond to their individual needs and support them to improve outcomes in line with the employability shared measurement framework, no wrong door principles and includem’s model of support.

The Project Worker will demonstrate leadership and ownership over effective service delivery to young people by managing outcomes for young people through use of line managers, colleagues, and organisational tools, processes, policies, and procedures.

All posts require individuals to:

• Work flexibly to meet the needs of the young people and families
• Develop safe, professional and committed relationships with young people and families
• Use their communication skills effectively to influence, record and evidence positive change and provide personalised, risk enabled, professional support
• Be able to drive and have access to a car for work purposes
• Become a member of the Protection of Vulnerable Groups scheme (paid for by Includem)
• To be registered or be willing to become registered with the Scottish Social Services Council and hold or be willing to work toward HNC Social Care and SVQ 3 in Social Care or equivalent (qualifications are fully funded by includem)

We value our staff and employee benefits include:

• A full and robust training and induction programme
• Holiday entitlement of 28 days rising to 31 with length of service and 9 public holidays
• Enhanced Employer Pension Contribution
• Free Confidential Employee Counselling Service
• Access to Mental Health First Aiders across the organisation
• Free Vehicle Breakdown Cover
• Company Mobile Phone and Laptop
• Scottish Council for Voluntary Organisations Credit Union
• Discounted holidays and associated benefits
• Access to discounts for charity workers which includes gym memberships, high street shops, online retailers, travel, insurance
• Flexible and agile working
• Family friendly policies

If you would like more information regarding this role, see our website advertisement on https://includem.org/careers/

The closing date for applications is 19th October 2026.

If you are successful following the shortlisting you will be invited to an individual interview on 26th October 2026