Community Wellbeing Support Worker (P/T): Keeping Connected

Team: Keeping Connected: 1:1 mentoring, supporting positive mental health and wellbeing, Fife wide

Location: Includem, Unit L, Telford Road, Glenrothes, Fife, KY7 4NX

Hours: Negotiable (20+ hours), working flexibility 8am-10pm, 5 days over 7

Salary: £28,594 pro-rata

Purpose of Role

To deliver 1-1 mentoring support to young people across the seven localities of Fife to support positive mental health and wellbeing. The role will involve the delivery of relationship-based support to young people in the community. It will take a whole family approach and include elements of group and community work, and a strong partnership approach with other agencies in the area.

Purpose & Context of Role

The Mental Wellbeing Support Worker will be responsible for working with young people and their families using a goal-setting approach to develop an action plan. You will work with young people in their communities, see them as frequently as their need requires in a variety of settings, most comfortable for the,m including their homes, appropriate community spaces or through the use of online spaces. This will involve evening and weekend working on a planned basis.

You will be responsible for responding to individualised needs identified in the developed action plan to achieve positive outcomes, and the focus of the planned visits will support this. This will be developed in a collaborative manner via linking in with other services.

The Mental Wellbeing Support Worker will demonstrate leadership and ownership over effective service delivery to young people and families.

Main Duties and Responsibilities:

The role focuses on building trusting relationships with young people to provide both emotional and practical support to promote positive mental health and wellbeing, and to be connected positively to the local community. The service will be delivered through outreach and be embedded within local communities.

Service Delivery

• To build relationships and provide positive mentoring support to young people and families using a goal-setting approach.
• Identification and recording of support needs in partnership with the young person and their family/carer.
• To work in partnership with existing community resources, organisations and supports to sustain positive change within families and identify appropriate move-on strategies.
• Ability to assess and respond appropriately to situations where young people/families may be at risk of harm. This may involve escalation and referral to more appropriate services.
• On a planned basis, respond to the young people and families and generate solutions using professional judgement and decision making which is risk enabled. This may involve escalation and referral to/from more appropriate services.
• Provide the supported engagement of young people and their families with universal and specialist supports, services and activities to improve mental health and emotional wellbeing.
• Facilitate group work sessions and workshops to improve the mental health and wellbeing of young people and their families, ensuring they feel equipped with strategies to support self-care.
• You will provide a whole family approach for practical, social and emotional support to improve family functioning, wellbeing and parental confidence.

People

• To understand the impact of mental wellbeing and engagement from the young person and families, so that a range of support can be given.
• To understand the individual’s well-being needs, identify any barriers and provide appropriate support.
• To demonstrate professional resilience when providing support with sensitive or challenging issues.
• To understand and manage emotions, recognise and challenge behaviours,
• Celebrate strengths, aims and engender hope maximizing health and wellbeing outcomes.
• To establish mutually trusting, open and non-judgemental relationship with young people and their families.
• Work with CAMHS Early Intervention Team and Our Mind Matters Pupil Support Team to identify CYP who require additional support for wellbeing.

Additional Information

You will need a full driving license and access to your own car for work purposes.

Qualifications & Experience

This role requires strong, well-rounded interpersonal and communication skills. It will also require the ability remain calm and rational when faced with challenging situations.

Whilst recognised qualifications are not essential for this role, the post holder must be able to communicate fluently in English and read and write to SCQF L5 standards.

Experience working with young people or young adults is highly desirable, as is a good understanding of mental health awareness.

You must hold a valid UK driver’s license and be able to drive for this role.

The closing date for applications is 1 March 2026 at midnight.

For applicants who are successfully shortlisted, a group selection event is taking place on 11th March 2026.

If you are successful following the group selection event, individual interviews will take place on 16th/17th March 2026.

You can download the full job description here.