Family Support Worker (P/T) – Glasgow South

Hours: 24 hours per week

Location: Glasgow

Salary: From £18,918 per year. 

We are looking for a capable and committed worker to lead the provision of relationship-based support delivered to young people and families in the community and to promote positive outcomes in line with the values and principles of includem.

Purpose of Role

You will work alongside families in a flexible way using strengths-based approaches to co-produce plans with families to enable them to remain together within their own communities. Whole family support is offered, with referrals being made initially for children aged 0-12, but with support available to all those within the family, including parents and carers. Workers will offer one-to-one support within the Glasgow communities the families live in. Workers will use their knowledge of the Glasgow locality areas to support families in accessing community resources to build upon their strengths and assets. Referrals come from both local social work and health visitors.

The post-holder will manage their own caseload, ensuring support plans are developed with the young person to respond to their individual needs and supporting them to improve outcomes in line with GIRFEC principles and includem’s model of support.

A project worker will demonstrate leadership and ownership over effective service delivery to young people by managing outcomes for young people through the use of line managers, colleagues and organisational tools, processes, policies and procedures.

What does the role involve?

You will deliver bespoke support to young people and their families within our Glasgow South service. You will be responsible for all aspects of case management, including assessment and support planning. You will work with other professionals in the young person’s life to deliver positive, sustainable change. This is a key role within a busy team.

Key Aspects

• To build relationships and deliver outcome based support to young people and families, involving all key stakeholders.
• To be available for young people and families at critical times
• To explore values and attitudes with young people in a supportive manner, to affirm and validate their feelings and ideas, and nurture and confirm their learning
• To ensure a focus on regular and appropriate case progression to help young people and families recognise progress.
• To assess and respond appropriately to situations where young people and/or families may be at risk of harm.
• To actively participate in the delivery of the includem Helpline evening and night service so support is available for young people and families 24/7
• To support with crisis management and generate solutions for young people and families using the Helpline, with risk enablement being at the heart of professional judgement and decision making

To apply, send your CV and Covering Letter to recruitment@includem.co.uk

Key Dates:

• Recruitment Closes: 5th May 2026

Successful candidates will be invited to:

• Group interview session: 14th May 2026
• Individual interviews: 18th May 2026

Download the Job Description here.